Ektelon Introduces New Commitment to Customer Service

altEktelon announced the addition of Maria Edwards as Business Services & Development Manager to the team. Maria will play a key role in developing and executing sales and customer service programs and establishing herself as the hub of the Ektelon brand.

 With customer service being their #1 priority, Ektelon is thrilled she’s in place to provide a dedicated contact that is 100%-Ektelon focused for our tremendous network of dealers across the world. Ektelon Vice President, Scott Winters said, “Bringing Maria on board is the perfect solution for accomplishing a key 2014 objective, which is to significantly raise the bar on our customer support program. Maria’s knowledge of our systems and the relationships she has with our key dealers is just what we need to accomplish our goal. Combined with the efforts of Michael Orr in the Western Region, we now have a great team in place to provide the type of customer support our dealers deserve.” Maria is a company veteran with over 14 years of experience in this role with Prince Sports and Ektelon. Maria will be dedicated to the Ektelon brand playing a key management role in the company’s success.

Ektelon has also launched a new consumer website. The url is the same www.ektelon.com, but this completely redesigned site projects a whole new fresh look for Ektelon. It features a very user-friendly interface and is loaded with new videos and imagery designed to improve the customer experience and provide complete information on the brand and it’s products offerings. The new site will engage consumers in a way the keeps them coming back to learn more about the new and exciting things Ektelon is offering and most importantly, driving them to our dealers through any easy-to-navigate dealer locator that we’ve marketed throughout the website.

A key part of Maria’s daily responsibilities, will include providing support in assisting customers with Ektelon’s new interactive business-to-business website portal. Easily accessible through ektelonb2b.com, the portal will allow all dealers a seamless process for viewing and learning more about Ektelon’s full product line as well a simple order process all done through a few clicks. Please join us in welcoming Maria to the team.

About Ektelon

Based in Omaha, Nebraska, Ektelon is a division of Active Brands Company. Ektelon has enjoyed the longest, most successful reign of dominance in the sport of racquetball. Ektelon’s heritage includes some of the top players in the sport’s history including racquetball legends who helped shape the sport such as Charlie Brumfield, Dr Bud Muehleisen and Bill Schmitkie and in more recent years, former No. 1 players Mike Yellen, Dave Peck, Ruben Gonzalez, Lynn Adams and Rhonda Rajsich. In addition, Ektelon has introduced more revolutionary technologies and programs to the sport than any other company. Ektelon innovations include oversized racquetball racquets, the Racquet Taper System (RTS), Power Ring® racquets and Total Racquet Customization, VisionGrip and EXO3 among others. For more information please contact us at 402- 884-7600 or log onto our website at www.ektelon.com

About Active Brands Company

Active Brands Company is focused on advanced athlete protection and performance equipment. In addition to Ektelon, the company’s portfolio includes Battle Sports Science, Viking, NuttyBuddy and TapouT. Learn more at www.activebrandscompany.com